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usps Reviews

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  • Terrible service every time

    i am a delivery driver, its how i make money, i had to order a part for my car which is broken down, it was supposed to be her within 3-5 business days, of course the expected delivery was the 5th day online. so i saw the mail truck going down the road, figured id ask if the was a package for my house since my mail usually runs about 2 and it was 415 my mechanic needed this part so i can work! and his shop closes at 5 so i walk down the road and asked her if there was a package for my house she replied in a rude ass tone" look, this isn't my usual route, if theres a package for... More...
    (Delivery Services)
    patn850's Picture   patn850    0 Comments   Comments
  • Cannot be delivered as addressed, followed up by terrible customer service.

    I ordered these boots for my Link cosplay at Comic Con which takes place last week. I believe the order was sent in around TWO months ago and I remember seeing that it was estimated shipping of 14-15 business days so at the time I wasn't worried. Well it's been much longer now and a few days ago I looked up the tracking number and it said it had made it to federal way, so I figured it would arrive shortly. The next day I look and I see it was shipped at a nearby postal office and didn't make it due to "not being deliverable as addressed". I figure that means... More...
    (Delivery Services)
    James5955's Picture   James5955    0 Comments   Comments
  • Very Bad and unprofessional

    I sent an order through USPS from Houston to New York. The expected delivery date was 06/03/2015 but the package didn't even leave Houston until Wednesday 11/03/2015. The most annoying part is that they blamed the delay on snow which is the lamest excuse ever. The item was to be delivered to someone in New York but by the time the sloppy delivery company personnel got there, the person had left. This is really terrible coming from a company that should have integrity and honesty as its watch words. I am totally disappointed and can never recommend the services even if I have to die. More...
    (Delivery Services)
    meeeeeeee's Picture   meeeeeeee    0 Comments   Comments
  • Priority Mail Express - 1 Day

    I have used USPS Priority Mail and Priority Express probably 50 times in the last five years. Based on my experience, USPS' services can not be relied on to accurately track your package. The tracking updates online will mislead you and there will never be an employee who can help you locate your package. If you are shipping important materials, I would only use a private courier (like FedEx, UPS, etc). My current Priority Express - 1 Day package was shipped on March 4th and was reported as "Available for Pickup" on March 7th. I went into the post office on March 9th... More...
    (Delivery Services)
    apple33's Picture   apple33    0 Comments   Comments

    I ordered an item and paid for 2 Day Priority Service. Now on day 4 after the package was picked up by USPS the package has been misrouted. Why do you think I paid for 2 Day Service if I didn't need the item. This is not the first time this has happened, WHAT IS WRONG WITH YOUR SORTING IDIOTS??? I will be lucky to see this item on day 6 which will be Saturday, with my experience with USPS it will be Monday day 8. If not for being a government agency these people would've gone out of business many decades ago. More...
    (Delivery Services)
    dott4220's Picture   dott4220    0 Comments   Comments
  • My package was supposed to go to Des Moines, not Staten Island.

    Ok, so I sent a package to Des Moines on Feb. 10, 2015, in hopes that it would be delivered by Feb. 14, 2015. Turns out there was a minor error in the zip code so it was sent to Staten Island. I called the USPS customer service line and was on hold for 47 minutes. Finally when the lady picked up my call, she kept repeating the same information time and time again, but eventually said that the post office would adjust the zip code and send it on its merry way. It's Feb. 26 and it's sitting in Brooklyn. Why? How is it taking this long to send a relatively small box to iowa? There... More...
    (Delivery Services)
    Manaee567's Picture   Manaee567    0 Comments   Comments
  • USPS continuously fails to deliver package on time.

    I legitimately dread knowing that a package I'm looking forward to receiving is being carried by USPS. Not once have I ever gotten a package on time. For example: My boyfriend ordered my birthday present February 3rd. My birthday being February 16th, that should be plenty of time for the present to get here on time. But if the website you order from ships USPS, that's not the case. The package was marked "out for delivery" at nine in the morning on February 17th - perfect, only a day late! USPS drives by around four in the afternoon and we both get really excited. Then... More...
    (Delivery Services)
  • Horrible Service!

    Okay, so I ordered my package on the 5th, and to credit it did ship on the 5th, However, it did not move from the area until the 9th, where it was then Departed the main sorting facility, it then goes to San Francisco, a whole 12 miles away from where it was. I am thinking maybe it was just a screw up until it departs the next day and is lost until the thirteenth where it shows up in Florida. FLORIDA! I live in ohio. It doesnt move until after the holidays on the seventeenth, the day it was supposed to be delivered. and where does it move to? 10 miles from where it was. some random city in... More...
    (Delivery Services)
  • UPSP Delivery Service

    I sent a package to WY and from Indiana was told I could pay 17 to get delivery of Tuesday or 24 to get delivery on tuesday my package was not dilivered ad was taken back to the postoffice because it couldnt fit in the box. I sent a box last month that was larger and it was delived with no one home left on te porch... Very upset if I wanted Tuesday delivery I would have saved 7 dollars... The Postoffice is really glad to take your money but when the service I paid for was not fulfilled there is no refund. I told the employee I should have just used UPS and she said it you want it... More...
    (Government, Civil Services, Politics)
    mmyers's Picture   mmyers    0 Comments   Comments
  • Avoid USPS like the plague

    Last Sunday I ordered two items from Amazon. One came from Illinois via UPS and the other from Oregon via USPS...I live in Southern California. They both had the same expected delivery day of Monday. The UPS package arrived early with no incidents on Friday which was very much appreciated and as of tonight (Monday...the day it should have arrived) I still do not have my item from USPS. When I look up my tracking number on the USPS website I'm baffled. The item came from Oregon and arrived in the Los Angeles area (an hour or so from my house) where it sat for 3 days then was checked in... More...
    (Delivery Services)
    damonvee's Picture   damonvee    1 Comments   Comments
  • USPS at zip 77494

    Often deliver secure messages to other mail boxes.we get them delivered by neighbors. Lot of lost packages. Schedule redelivery for a registered international mail. Waited and waited never received. Went to the post office at 1331 pink oak road, katy TX .after waiting for 30 mins the person told "oh it's out for delivery" came back home Waited.. No mail no delivery miss notice.... Wondering where did this lady finally deliver my important package to More...
    (Delivery Services)
    User123456789's Picture   User123456789    0 Comments   Comments
  • Where is my mail?

    I absolutley hate using the USPS anytime I buy something I try to request to send it through fed ex or something else other than the united states postal service because I can not tell you how many issues I've had with them over the years. They lost several peices of mail one time and when I contacted the post office to try and resolve it she made it seem as if it was my fault and that I was lying about not recieving my mail. This time around I order and electronic item and it was supposed to be two day shipping, I understand there was storm and some things were delayed but I spoke to... More...
    (Delivery Services)
    jessig24's Picture   jessig24    0 Comments   Comments
  • No tracking info posted

    I use the usps daily. Each year seems to bring more problems. Not sure if it's technical behind the scenes stuff, policy, or employee related. I have 4 packages now that have been lost. 3 from the same shipment. After complaining on the site and waiting, I found them on twitter and posted the tracking# and problem. Got a reply that states "please follow and send the tracking # and the pick up and shipping address". What?! Why must I have to follow u on twitter to resolve my issue???? Plus, why should I have to re-send the tracking #? And doesn't the tracking #... More...
    (Government, Civil Services, Politics)
    sin41071's Picture   sin41071    0 Comments   Comments
  • slow delivery

    Mailed an important letter Certified Mail from Murrells Inlet SC to Raleigh zip code 27611 on 1-20-15 in the afternoon. Was told it would arrive the next day. It arrived at Raleigh zip code 27676 on the 21st at 3:59 pm. Departed Raleigh zip code 27676 at 7:40 pm on the 22nd presumably en route to its destination (Raleigh zip code 27611). Did not arrive there until 7:03 a.m. January 27th. Took 4-1/2 days (108 hours) to travel from zip code 27676 to zip code 27611. This was a loan payoff with payment through the 26th. I will now have to pay additional interest. There is no excuse for a... More...
    (Delivery Services)
  • USPS service is beyond slow

    On the 20th in the afternoon I mailed a very important letter to zip code 27611 (Raleigh NC) from the Murrells Inlet SC. Post Office. The Letter was sent Certified Mail. I was told it would be there the next day. On the 21st the letter arrived at Raleigh zip code 27676 at 3:59 in the afternoon. Thereafter it departed Raleigh zip code 27676 at 7:40 pm on January 22nd, one day later, presumably en route to its destination, zip code 27611. Thereafter it must have been sucked into some sort of time vortex because my letter did not arrive at Raleigh zip code 27611 until 7:03 am ON JANUARY... More...
    (Delivery Services)
    337willow's Picture   337willow    0 Comments   Comments

    On 1/05/2015 I received a pink slip stating that I missed a delivery the following day I did a re delivery request for 1/10/2015 and no one showed up, on 1/12 again I did a re delivery request for 1/13 again no re delivery so on 1/15 I call the McClure Bridge, Duluth, GA postal office to find out why my package wasn't re delivered and scheduled for yet another re delivery for that Saturday 1/17/2015. On Saturday at 1:30 I noticed that I did not received my package and decided to go to the post office before closing at 2pm, I handed then my slip and was told that the package was... More...
    (Delivery Services)
    LadyMarci's Picture   LadyMarci    0 Comments   Comments
  • USPS Package Tracking

    can any one say how many days we can wait for USPS package it is almost 20days passed but no update in tracking status since 12/31.Your item arrived at our USPS facility in JERSEY CITY, NJ 07097 on December 31, 2014 at 11:09 pm. The item is currently in transit to the destination. Information, if available, is updated periodically throughout the day. Please check again later. More...
    (Delivery Services)
    snmk's Picture   snmk    0 Comments   Comments
  • Worst postal service

    USPS is absolutely horrible. The employee there have no common sense. The packages are always late and never delivered when promised. The employees are lazy and useless. When people are expecting something it is your job to deliver it but ofcourse you always disappoint because USPS is horrible. Worst excuse for a delivery service. There is a reason you were bankrupt you useless idiots. More...
    (Delivery Services)
    Miro329's Picture   Miro329    0 Comments   Comments
  • Northford, Ct post office

    I frequently use this office but unless something is done, I will have to change office and this will be difficult. The problem is that there is a female worker there that has an extremely foul mouth. When you are in the building you can easily hear her. It is quite disgusting to hear and totally upsetting when children are present. To be clear....and I apologize, you can hear- Suck my d..., suck my ba..s, frequently the "C" word, etc. Again, this is a female employee saying these things!!!!! More...
    (Government, Civil Services, Politics)
    TC123's Picture   TC123    0 Comments   Comments
  • Do not use USPS

    if you want your package to show up WAY later then it should then by all means use this company. When you try to talk to a person they voice recording just blows you off. It was my first time using them and never again will I use this company and I don't recommend anyone else does until they get there act together! More...
    (Delivery Services)
    shipp294's Picture   shipp294    0 Comments   Comments

    The change of address form online has a field for "date to begin forwarding mail" but the post office pays no attention to it and started forwarding my mail before I had even moved. If I want to change or cancel the COA, I get an error message and have to call the USPS and go through multitude of options to get to an operator. The voice options do not recognize my accent, so I always the the wrong option. The operator entered my request in an email to the local post office. Two days later, I get a call from an irate local postal worker saying that I had filed a... More...
    (Government, Civil Services, Politics)
    quest2015's Picture   quest2015    0 Comments   Comments
  • USPS Careless Sorting Facilities

    My package was scheduled to arrive way before Christmas on December 17 - December 20th near Seattle. Even at the latest date, it should have arrived 5 days before Christmas. I am sitting here on Christmas Eve, and the package has still not arrived. Better yet, it was sent clear across the country in New Jersey, even though it was 20 minutes away from my home just days ago. Now, I have to explain to a disappointed child why there is no Christmas present under the tree. I have tried for hours calling my local facility, the New Jersey sorting facility, and the USPS customer hotline. Hours of... More...
    (Delivery Services)
    fullmental's Picture   fullmental    1 Comments   Comments
  • Cannot reach anyone at USPS..

    There is a package of mine that has been in the same location for four days. Nowhere near my home. It had priority shipping on it, should have been 2 days. When attempting to reach someone at customer service to get a real answer and speak to a live human being, the automated system hung up on me three times saying I could find answers online. I tried to use the live chat system online as well, but instead of putting me in a queue, the window that pops up tells me they are all busy to try again later. This is all unacceptable. I know that my package is not guaranteed for 2 days, but it... More...
    (Delivery Services)
  • request

    Hi my husband had sent me a medicine from new jersey of tracking number EK498049103US via USPS priority mail express international to India(Chennai) on December 13,2014. I dint receive yet till December 23,2014. The tracking shows arrived at NY sort facility on Dec 14,2014 and no progress from that. I want to know the status of my parcel and by when I will be receiving it. I need the parcel emergency. More...
    (Delivery Services)
  • Shipping is terribly slow and they lose stuff all the time

    They marked my package as shipped on the tracking. So I went and checked my mail box, and it wasn't there, just a bunch of junk mail. So I decided to go back a few hours later, still not there. At that point I decided to call the post office and see whats up. They said they had put the package in my mail box, which is obviously not true. Not only did this happen but they misplaced my package at one point in the shipping and it took 6 days to move from one post office to my local post office (the post office that it got lost at is about 30-45 minutes away from my local post office). I... More...
    (Delivery Services)
  • service sucks

    The past few months the USPS driver has been too lazy to walk up to my door to deliver a package, and has instead been leaving the cards in my box. My parents sent me a package from Germany, which according to them is very heavy. Anyone who knows, knows that when you are pregnant you are not supposed to lift heavy things. I tried calling my local post office to get them to redeliver my package to my actual front door, and no one answered my calls. I even called the customer service number and I couldn't even talk to a real person there. So because of their laziness, I have to wait... More...
    (Delivery Services)
    AmandaOliva's Picture   AmandaOliva    0 Comments   Comments

    I purchased two day shipping envelopes that stated "If it fits, it ships" but apparently that was a lie. Within a week I received two envelopes back with a blue sticker on them saying I had to bring them to the post office and could not ship them from my home address. When doing so the clerk told me they were over the limit of 13 oz. I asked her to show me where it says that on the envelope and she couldn't. SO I asked that she reimburse me for the postage since I was then able to consolidate all the mail into one envelope. She tore the postage off the second envelope and... More...
    (Delivery Services)
    Debkeith's Picture   Debkeith    0 Comments   Comments
  • cancelling a shipping label

    I am very displeased with the USPS service the past 2 days. After creating a shipping label incorrectly I tried to go into my account history to find the label, cancel it, and receive a refund for it. After multiple tries the website kept coming up unavailable. I called USPS 3 times, the first time the automated message service sent me around in circles just trying to get to a customer service rep, then finally when I reached a human being they transferred me to a man named Frank who then hung up on me as I was explaining my problem, I called back going through the whole automated messenger... More...
    (Government, Civil Services, Politics)
  • Tompkins County, NY Post office

    I am very lucky to live near the Ithaca Post office. I have to say that everyone is treated with the utmost courtesy. I have been taken care by Gregory and many times by Steven and I admire their patience and good humor. I received a receipt for some stamps I bought and saw at the bottom of the slip of paper that I could write to you. It seemed like an excellent idea because I have been impressed no matter how long the line is, everyone is taken care of so very well. Regards. More...
    pepette1234's Picture   pepette1234    0 Comments   Comments
  • MIx up in the routing.

    My apartment complex messed up my package, not realizing that they were supposed to sign for me. I called Eugene, Oregon, downtown postal service and they helped me get ti sorted out quickly. The lady quickly put me on hold, searched around, told me it wasnt there, and that she was going to call me back and run across the the other office to see if it was there. They called me back within minutes assuring that my package was in route and there would be no mix up today. They handled me with care, quickness, and assurance. Shout out to Eugene, Oregon, USPS. Downtown. More...
    (Delivery Services)
    toregrasso's Picture   toregrasso    0 Comments   Comments
  • USPS Richmond, CA

    I have a small home business on eBay. I have sold 5 Bamboo rugs to a customer in Hawaii. The rugs are late getting to her address. So, using the tracking number, the last place the package was logged in at was the post office in Richmond, CA. I've called over and over (510) 232-4554 and cannot get an answer. I'm going to have to refund almost $100 to my customer. I am a single mom and losing $100 is going to hurt. If only I could get someone to answer the phone to get some answers. I've done research online to find out this post office is repeatedly referred to as... More...
    EBAYSELLER's Picture   EBAYSELLER    1 Comments   Comments
  • late deliveries

    This organization cannot deliver a package on a timely basis. I never have had a problem with Fed Exp or UPS, but every time the USPS is involved that package is late. It's time that the US Gov't stops supporting this broken organization and let it go out of business. The leadership is clueless and incompetent. More...
    (Delivery Services)
    mjcjrcpa's Picture   mjcjrcpa    0 Comments   Comments

usps Reviews By Product


usps Comments

reneehoward says: (3 months ago)
I mailed a package Saturday, received a receipt and tracking #.. 5 days later it still says the package has not been received! Trying to get any type of help is just not gonna happen! You have to try to get thru an automated system... Good luck with that!! If you EVER get a real human on the phone PLEASE let me know!!! FEDEX.. HERE WE COME!!!

lorded says: (6 months ago)
Yes agree USPS worse service ever in USA bad service ,bad coustmer service we will not use them to carry our delivery package

hdxlx1983 says: (7 months ago)
I really don't understand why a package went to Chicago from New York then to Pensylvania scheduled delivery Monday 25th of August left there P.A. Arived Greensboro N.C. and still not in South Carolina? Have another package coming from Chicago and I haven't received it.
To top that off I received a package from China in 3 days ?????? It was Fed X though . Why is USPS so slow ?????

USPSsucks says: (7 months ago)
USPS fkn sucks!!!!!!! i was home and they left me a note saying that they couldn't deliver -.-

matt1978 says: (12 months ago)
I would advise to use any other company than USPS. You can not email them unless you are located in the US. The international telephone number listed on their website is no longer in service.

How does it take over 5 weeks to deliver a letter?????

Track & Confirm e-mail update information provided by the U.S. Postal Service.

Label Number: LZ318643180US

Service Type: International Letter

Shipment Activity


Date & Time




April 3, 2014 12:31 pm

Processed Through Sort Facility


April 1, 2014 1:53 pm

Processed Through Sort Facility


March 30, 2014 1:41 am

Depart USPS Sort Facility


March 30, 2014

Processed through USPS Sort Facility


March 30, 2014 1:08 am

Arrived at Sort Facility


March 30, 2014 1:08 am

Processed through USPS Sort Facility


February 28, 2014 11:18 pm

Depart USPS Sort Facility


February 27, 2014

Processed at USPS Origin Sort Facility


February 27, 2014 8:01 pm

Dispatched to Sort Facility


February 27, 2014 5:21 pm



February 27, 2014 5:17 pm

Electronic Shipping Info Received

February 26, 2014

dorass13pa says: (1 year ago)
I sent 2 packages on 12/21/2013 for Germany and Italy from Main post office Tallahassee. They never arrived to their destination.After 1 month and 10 days they sent the packages back to my home. They pretended that customs forms were missing on both packages. I have the receipt that shows the customs form number.I paid $86.90 for them to keep the packages 1 month and 10 days there? It is just ridiculous...Who will pay for this mistake?? Worst service I have ever seen, worst than a third world country. Stay away from USPS!!!

fuckhead says: (1 year ago)

Cleman says: (1 year ago)
About the site the company asked to pay a product, but they doesn't returned!

hugdbee says: (1 year ago)
my package was supposed to be delivered today. October 1. I have been tracking it online since the day my package left Texas. I put up a sign at the front door of my apartment for USPS to see stating I was home. I was literally begging to receive my package.

2pm. I saw the USPS truck pull over in from of my apartment then left after a few seconds later before I could even get out the door.

I went online to track my package again and to my surprise it said they left a notice and I should call for them to re deliver. WHAT THE FUCK??!!!

I called 800-ASK-USPS. wasted 45min just trying to reach a customer representative. they gave me the number of my local post office to call.

I called the number and the guy was just so rude. it's clear, he's been working there for a long time that he thinks he can get away with anything - type of attitude. i told him about what happened and he said "Ma'am, we have a lot of trucks, that might not be the one delivering your package". true, I said. maybe I was mistaken. "but what about the notice on the website stating they left a slip for me but I never got anything??l". "ma'am , sometimes when we scan stuff at the post office the system states something else at the tracking website. it's beyond our control". what the fuck is he talking about? THEN FIX YOUR SYSTEM!!!!

he was of no help at all. no effort to even try to locate my package. if you're going to be rude, obnoxious and unpleasant, clearly you need to find another job! why are you even in customer service??? get a job in hell! they need people like you there!!!

USPS tracking website is misleading. very unreliable. and to top it all, 800-ASK-USPS is the most useless 800number !

never again will I use USPS!!!

goinpostal says: (2 years ago)
Im feeling frusterated. I cant complain about my mailman, hes prompt and thorough. However he went on vacation for a week and since his return its one thing after another. On july 6 i mailed out 2 letters. I recieved 1 back on july 15 stating insufficient postage, .02 cents needed. Now the post office had placed not only a sticker across the recipents name but also several lines. I had to use a new envelope and 2 full stamps. Then last thursday 7/18 im on my porch when a mailman arrives n puts a delivery notice in my box. I tell him who i am and that ill take the package and he says its a final notice. I call the post office and explain i never got a previous notice to which they say i must have accidently thrown it out. Now my mailman has returned and i explained what had been happening and he opened his bag to show me over 80 miss delivered mail from while he was on vacation. Today 7/22 he hands me another insufficient fund (again 2 cents) that was originally mailed 7/6 and again the envelope was covered in lines and stickers so i address yet another envelope, add 2 stamps, so im 43 cents ahead and resend. I call the postal annex to inquire why it has taken 15 days to recieve my letter back when it was only 3 miles down the road. The curtious (thats sarcasm) postal worker informed me they send them back as soon as they recieve them. So where was my mail for 15 days???

Now as a kid i remember the mail motto being rain sleet snow the mail will get there. Lol its july and its not getting there...its barely getting back to me. Its getting ridiculous!!!!

Mantha360 says: (2 years ago)
I ordered a cell phone case on June 27th. The expected arrival date was July 9th at the is July 16 & still nothing!!!!!

maryannyang says: (2 years ago)
Recently I had very bad experience with USPS post office. They are very rude, misleading and not professional.

husband1 says: (3 years ago)
Today my mail was delivered opened because someone who works at the post office thought I had olympic game tickets. Sorry it was just an advertisement from comcast xfinity. LOSER!!!!

hisoka says: (3 years ago)
have u receive it or not yet?

Hashmi says: (4 years ago)
I live in New Delhi ,India,please somebody help me i am waiting for my mail sent via USPS since 8 months and didn’t got any information , i have also have been in foriegn post office , local post office but they denied and told me that they don’t have any information aout this mail please if someone can suggest what to do then please help me ,here are the details:-

Label/Receipt Number: LC79 9793 231U S
Class: First-Class Mail International
Service(s): International Letter
Status: Acceptance

Your item was accepted at 3:02 pm on September 10, 2010 in NEW YORK, NY 10001. No further information is available for this item.

Information on this item has been restored from offline files and will be available online for 30 days from 01/14/2011.

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