usps Reviews and Complaints

We are the online leader in resolving customer complaints.

* Customers use MeasuredUp to get replies from Businesses
* Thousands of Businesses across the country are partnered with us
* Businesses of all sizes follow MeasuredUp everyday to reply directly to your review
* Partner Businesses are alerted each time a new complaint, question or review is submitted

Put MeasuredUp to work for you free and get answers directly from a Business

Submit Your Free Complaint, Question Or Review To A Business

Notice: Undefined index: company_owner in /home/measured/public_html/core/templates/company_profile.tpl.php on line 70
Companies Click Here
Reply Here
Claim your Business Free
Claim Your
Business Free
Write Reviews
Write Free
Submit Support Tickets to Companies
Support Tickets

usps Reviews

Subscribe Subscribe: RSS 2.0 - Atom 1.0
  • Package losing contents.worst servise

    Packages were opened during transferring and resealed. Many contents were missing. I shipped three packages on April 3rd, 2017 from Kansas City Missouri to Monterey park California. The biggest package is 13LB 7.4 oz, and there were eight woman%u2019s purses in it. However, the package was opened and lost four purses (6.95BL in total) before the receiver got the package. The box obviously opened by someone and resealed. Later on, I tried many times to communicate with USPS agents, managers, and supervisors. The supervisor in Monterey park USPS has the really bad attitude to me, and he said... More...
    (Delivery Services)
    Singshaul's Picture   Singshaul    1 Comments   Comments
  • I Miss Good Postal Service

    I am a disabled individual who cannot lift heavy packages. I arranged for a heavy shipment to arrive on a Sunday when someone would be available to carry a 45 lb box to my second floor apartment. I was expecting two packages and only one (the really light in weight package) was delivered between 12 and 1:00 pm. Whomever the carrier was, they not only forgot to deliver the heavier package on their route, they lied about it by scanning the "attempt to make delivery" choice. Then they claimed to have left an attempted delivery notice in the mailbox or on the door, which they did... More...
    (Delivery Services)
    Klondike's Picture   Klondike    0 Comments   Comments
  • Late delivery and lost mail

    In the past three months, I have had checks delayed by 2 weeks in getting to their recipient. Even more disturbing are those three checks that have disappeared and never shown up at their destination, nor were returned. I have been sent nasty letters from creditors, when I in good faith wrote and mailed checks on time, but since they were never delivered it looks bad. Whenever we ask about the local mail service, we are only told" Oh no, everything goes through Denver". Well, that is clearly not working. Help! More...
    (Government, Civil Services, Politics)
    sewagner123's Picture   sewagner123    0 Comments   Comments
  • lost package

    i was getting email notification a package was delivered; but when i checked the postcode of the delivered address, i found it was my old address. ( i submitted change of address half year ago and only this one sent to wrong address ). then i called USPS customer service and got a ticket no. CA124343619. it has been over one week and i did not get any response from USPS yet. please help More...
    (Delivery Services)
  • Usps never sent reply letter after filing complaint online

    I recently contacted usps regarding an issue with a package intercept that I was charged for yet it NEVER happened. I gave them the package tracking #, my usps order # and the tracking # for my intercept order also. After trying for 4 hours to speak to a rep I finally got through, they took my info quickly, said Id hear from them by email promptly, right that never happened either. Honestly they took 19.65 out of my checking account which the intercept was only supposed to be 12.95. More...
    (Delivery Services)
    loriann04's Picture   loriann04    0 Comments   Comments
  • Lost my Fitness T shirt

    Where do i even start.. these USPS people are so trash i got a story for you i order a fitness T shirt online and im tracking the order and it sais its here i go check the mail box cause it said "left in at the mailbox" so i open it nothing is there then i call them up and find out whats going on when i do i get a hold of the supervisor this guy tells me yea she left it in the bottom of the mail mind you i live in an appartment building any one... can just WALK BY AND GRAB IT IN THE OPEN ITS A SHIRT YOU CAN JUST SHUVE IT IN THE MAIL BOX I WAS so mad and im still mad they actually... More...
    (Delivery Services)
    bankai776's Picture   bankai776    0 Comments   Comments
  • Ebay order missing, order didn't even bother ringing the doorbell.

    Screw you usps. "Lost" my order at a different address with the same numbers. Went over to that address and wasn't even there. I called and they just shrugged me off "welp sorry, our couriers should've been more careful" are the exact words he said. Are you fucking serious? that was just the first package. Second package from i literally saw them run up and put a "no one home" note in my mailbox and left. I was home ALL FREAKING DAY and even saw the mailman put it in. What a bunch of bull. Who are you hiring exactly? Felons? where is UPS or... More...
    (Delivery Services)
    Kiddstephen's Picture   Kiddstephen    0 Comments   Comments

    If you have a package that is going to be mailed with USPS, forget it! Worst decision you'll ever make! It has taken 2 weeks so far and I still haven't gotten my order. This was the first time I had USPS deliver a package and will be the last. The site I ordered things from that uses usps has lost a customer. Never AGAIN. Sorry but you messed up by using usps. People, STOP USING USPS no matter what. Force them to lose revenue and die out. More...
    (Delivery Services)
    zuuuuuu's Picture   zuuuuuu    0 Comments   Comments
  • Lost package & mail in other people mailbox

    I hope no one lives in Inglewood and have there mail sent here because they are HORRIBLE!!! They lost my package and asked me if I had insurance on it when it was some clothes ordered from a store,like during checkout it didn't state if I would like insurance on the order! Becuz if it did I definitely would have! Then another order of mines didn't have the apartment number on it so its suppose to be sent back to the post office but when tracking it it was delivered! How so when they don't know what apartment to give it to smh! Now someone has my order!!! Calling this post... More...
    (Shopping, Chain Stores)
    KimT24's Picture   KimT24    0 Comments   Comments
  • USPS has the worst webstie and customer service!

    My medication was shipped from CA by USPS. It shows the delivery date as yesterday, yet the last tracking shows it in transit from West Coast to East Coast today, so I probably won't get it for two days. I needed the medication today (7 days from ordering) so I tried to call the USPS to find out where pkg is right now. There is no Customer Service available at 2:00 pm on a Wednesday at either of numbers posted and email Customer Service takes 3 days. This is why people don't use the USPS any more! You are unavailable and unreliable! More...
    (Delivery Services)
    robbybabin's Picture   robbybabin    0 Comments   Comments
  • Ignorant USPS employees.

    Recently I was lucky enough to meet one of the most ignorant carriers ever. Back in March my postal carrier was greeted by my dog as he was being let out to do his business.(I have 2 well tempered well trained dogs.) The only reason that he was allowed to do this is because I did not know the person was there. When I did realize what was going on it took only one verbal command to bring him back to the porch where he sat. I then went to the carrier to apologize, assure them the dog was not threat, and to get the mail from her. (You would think that a dog that listens on one command would... More...
    (Delivery Services)
    Clff711's Picture   Clff711    0 Comments   Comments
  • Horrible customer service, rude employees

    We were having a packed delivered to our house from family out of state. The packed was marked as undeliverable at our post office on Saturday we found out once they closed so we were stuck until Monday to call and see if we can go pick up. The lady was very rude and not helpful. They should give people more time to go pick it up before they send it back like 4 business days. I am not happy with their service. They suck.. More...
    (Delivery Services)
    EmKa9's Picture   EmKa9    0 Comments   Comments
  • Poor training & rude manager

    I went to the 11703 Beechnut Street Houston location April 27th and brought something to be shipped. The Teller told me my price and told me I would have to pay extra for the box and tape. I responded with I will come back Friday. Came back Friday and the price went from $6.20 Monday to $30.02 Friday. This is ridiculous! Spoke to manager Patrick Keys and he was extremely rude. He said there is nothing I can do and I would just have to deal with the price. Told him I wanted to talk to his boss and he told me he is not worried. This location has horrible service and I would not refer anyone... More...
    ebohat1325's Picture   ebohat1325    0 Comments   Comments
  • Delayed shipment

    We have requested USPS to send the DOL card of our student (Priority mail 2-day) on April 9th, however, it hasn't reached its destination up to now. I already contacted USPS only to get 2 case numbers (First contact: Monday April 20 - CA122760431; second contact Thursday April 22 - CA-122803139) no updates from USPS as of yet. They said they will call me but I haven't received anything yet from them. More...
    (Delivery Services)
  • USPS; Surprisingly helpful

    I went to the United States Post Office in Indianapolis, IA and was surprised by the kindness of the employee that took care of me. I was mailing a package out of the country in a flat rate box, and the lady told me that it would be cheaper in a different box. She actually had a free box there for me to use and let me repack it and didn't have to get back in line to take care of it. I was pleasantly surprised and saved money! Good job :) More...
    (Delivery Services)
    randomjan's Picture   randomjan    0 Comments   Comments
  • Terrible service every time

    i am a delivery driver, its how i make money, i had to order a part for my car which is broken down, it was supposed to be her within 3-5 business days, of course the expected delivery was the 5th day online. so i saw the mail truck going down the road, figured id ask if the was a package for my house since my mail usually runs about 2 and it was 415 my mechanic needed this part so i can work! and his shop closes at 5 so i walk down the road and asked her if there was a package for my house she replied in a rude ass tone" look, this isn't my usual route, if theres a package for... More...
    (Delivery Services)
    patn850's Picture   patn850    0 Comments   Comments
  • Cannot be delivered as addressed, followed up by terrible customer service.

    I ordered these boots for my Link cosplay at Comic Con which takes place last week. I believe the order was sent in around TWO months ago and I remember seeing that it was estimated shipping of 14-15 business days so at the time I wasn't worried. Well it's been much longer now and a few days ago I looked up the tracking number and it said it had made it to federal way, so I figured it would arrive shortly. The next day I look and I see it was shipped at a nearby postal office and didn't make it due to "not being deliverable as addressed". I figure that means... More...
    (Delivery Services)
    James5955's Picture   James5955    0 Comments   Comments
  • Very Bad and unprofessional

    I sent an order through USPS from Houston to New York. The expected delivery date was 06/03/2015 but the package didn't even leave Houston until Wednesday 11/03/2015. The most annoying part is that they blamed the delay on snow which is the lamest excuse ever. The item was to be delivered to someone in New York but by the time the sloppy delivery company personnel got there, the person had left. This is really terrible coming from a company that should have integrity and honesty as its watch words. I am totally disappointed and can never recommend the services even if I have to die. More...
    (Delivery Services)
    meeeeeeee's Picture   meeeeeeee    0 Comments   Comments
  • Priority Mail Express - 1 Day

    I have used USPS Priority Mail and Priority Express probably 50 times in the last five years. Based on my experience, USPS' services can not be relied on to accurately track your package. The tracking updates online will mislead you and there will never be an employee who can help you locate your package. If you are shipping important materials, I would only use a private courier (like FedEx, UPS, etc). My current Priority Express - 1 Day package was shipped on March 4th and was reported as "Available for Pickup" on March 7th. I went into the post office on March 9th... More...
    (Delivery Services)
    apple33's Picture   apple33    0 Comments   Comments

    I ordered an item and paid for 2 Day Priority Service. Now on day 4 after the package was picked up by USPS the package has been misrouted. Why do you think I paid for 2 Day Service if I didn't need the item. This is not the first time this has happened, WHAT IS WRONG WITH YOUR SORTING IDIOTS??? I will be lucky to see this item on day 6 which will be Saturday, with my experience with USPS it will be Monday day 8. If not for being a government agency these people would've gone out of business many decades ago. More...
    (Delivery Services)
    dott4220's Picture   dott4220    0 Comments   Comments
  • My package was supposed to go to Des Moines, not Staten Island.

    Ok, so I sent a package to Des Moines on Feb. 10, 2015, in hopes that it would be delivered by Feb. 14, 2015. Turns out there was a minor error in the zip code so it was sent to Staten Island. I called the USPS customer service line and was on hold for 47 minutes. Finally when the lady picked up my call, she kept repeating the same information time and time again, but eventually said that the post office would adjust the zip code and send it on its merry way. It's Feb. 26 and it's sitting in Brooklyn. Why? How is it taking this long to send a relatively small box to iowa? There... More...
    (Delivery Services)
    Manaee567's Picture   Manaee567    0 Comments   Comments
  • USPS continuously fails to deliver package on time.

    I legitimately dread knowing that a package I'm looking forward to receiving is being carried by USPS. Not once have I ever gotten a package on time. For example: My boyfriend ordered my birthday present February 3rd. My birthday being February 16th, that should be plenty of time for the present to get here on time. But if the website you order from ships USPS, that's not the case. The package was marked "out for delivery" at nine in the morning on February 17th - perfect, only a day late! USPS drives by around four in the afternoon and we both get really excited. Then... More...
    (Delivery Services)
  • Horrible Service!

    Okay, so I ordered my package on the 5th, and to credit it did ship on the 5th, However, it did not move from the area until the 9th, where it was then Departed the main sorting facility, it then goes to San Francisco, a whole 12 miles away from where it was. I am thinking maybe it was just a screw up until it departs the next day and is lost until the thirteenth where it shows up in Florida. FLORIDA! I live in ohio. It doesnt move until after the holidays on the seventeenth, the day it was supposed to be delivered. and where does it move to? 10 miles from where it was. some random city in... More...
    (Delivery Services)
  • UPSP Delivery Service

    I sent a package to WY and from Indiana was told I could pay 17 to get delivery of Tuesday or 24 to get delivery on tuesday my package was not dilivered ad was taken back to the postoffice because it couldnt fit in the box. I sent a box last month that was larger and it was delived with no one home left on te porch... Very upset if I wanted Tuesday delivery I would have saved 7 dollars... The Postoffice is really glad to take your money but when the service I paid for was not fulfilled there is no refund. I told the employee I should have just used UPS and she said it you want it... More...
    (Government, Civil Services, Politics)
    mmyers's Picture   mmyers    0 Comments   Comments
  • Avoid USPS like the plague

    Last Sunday I ordered two items from Amazon. One came from Illinois via UPS and the other from Oregon via USPS...I live in Southern California. They both had the same expected delivery day of Monday. The UPS package arrived early with no incidents on Friday which was very much appreciated and as of tonight (Monday...the day it should have arrived) I still do not have my item from USPS. When I look up my tracking number on the USPS website I'm baffled. The item came from Oregon and arrived in the Los Angeles area (an hour or so from my house) where it sat for 3 days then was checked in... More...
    (Delivery Services)
    damonvee's Picture   damonvee    1 Comments   Comments
  • USPS at zip 77494

    Often deliver secure messages to other mail boxes.we get them delivered by neighbors. Lot of lost packages. Schedule redelivery for a registered international mail. Waited and waited never received. Went to the post office at 1331 pink oak road, katy TX .after waiting for 30 mins the person told "oh it's out for delivery" came back home Waited.. No mail no delivery miss notice.... Wondering where did this lady finally deliver my important package to More...
    (Delivery Services)
    User123456789's Picture   User123456789    0 Comments   Comments

usps Reviews By Product


usps Comments

reneehoward says: (3 years ago)
I mailed a package Saturday, received a receipt and tracking #.. 5 days later it still says the package has not been received! Trying to get any type of help is just not gonna happen! You have to try to get thru an automated system... Good luck with that!! If you EVER get a real human on the phone PLEASE let me know!!! FEDEX.. HERE WE COME!!!

lorded says: (3 years ago)
Yes agree USPS worse service ever in USA bad service ,bad coustmer service we will not use them to carry our delivery package

hdxlx1983 says: (3 years ago)
I really don't understand why a package went to Chicago from New York then to Pensylvania scheduled delivery Monday 25th of August left there P.A. Arived Greensboro N.C. and still not in South Carolina? Have another package coming from Chicago and I haven't received it.
To top that off I received a package from China in 3 days ?????? It was Fed X though . Why is USPS so slow ?????

USPSsucks says: (4 years ago)
USPS fkn sucks!!!!!!! i was home and they left me a note saying that they couldn't deliver -.-

matt1978 says: (4 years ago)
I would advise to use any other company than USPS. You can not email them unless you are located in the US. The international telephone number listed on their website is no longer in service.

How does it take over 5 weeks to deliver a letter?????

Track & Confirm e-mail update information provided by the U.S. Postal Service.

Label Number: LZ318643180US

Service Type: International Letter

Shipment Activity


Date & Time




April 3, 2014 12:31 pm

Processed Through Sort Facility


April 1, 2014 1:53 pm

Processed Through Sort Facility


March 30, 2014 1:41 am

Depart USPS Sort Facility


March 30, 2014

Processed through USPS Sort Facility


March 30, 2014 1:08 am

Arrived at Sort Facility


March 30, 2014 1:08 am

Processed through USPS Sort Facility


February 28, 2014 11:18 pm

Depart USPS Sort Facility


February 27, 2014

Processed at USPS Origin Sort Facility


February 27, 2014 8:01 pm

Dispatched to Sort Facility


February 27, 2014 5:21 pm



February 27, 2014 5:17 pm

Electronic Shipping Info Received

February 26, 2014

dorass13pa says: (4 years ago)
I sent 2 packages on 12/21/2013 for Germany and Italy from Main post office Tallahassee. They never arrived to their destination.After 1 month and 10 days they sent the packages back to my home. They pretended that customs forms were missing on both packages. I have the receipt that shows the customs form number.I paid $86.90 for them to keep the packages 1 month and 10 days there? It is just ridiculous...Who will pay for this mistake?? Worst service I have ever seen, worst than a third world country. Stay away from USPS!!!

fuckhead says: (4 years ago)

Cleman says: (4 years ago)
About the site the company asked to pay a product, but they doesn't returned!

hugdbee says: (4 years ago)
my package was supposed to be delivered today. October 1. I have been tracking it online since the day my package left Texas. I put up a sign at the front door of my apartment for USPS to see stating I was home. I was literally begging to receive my package.

2pm. I saw the USPS truck pull over in from of my apartment then left after a few seconds later before I could even get out the door.

I went online to track my package again and to my surprise it said they left a notice and I should call for them to re deliver. WHAT THE FUCK??!!!

I called 800-ASK-USPS. wasted 45min just trying to reach a customer representative. they gave me the number of my local post office to call.

I called the number and the guy was just so rude. it's clear, he's been working there for a long time that he thinks he can get away with anything - type of attitude. i told him about what happened and he said "Ma'am, we have a lot of trucks, that might not be the one delivering your package". true, I said. maybe I was mistaken. "but what about the notice on the website stating they left a slip for me but I never got anything??l". "ma'am , sometimes when we scan stuff at the post office the system states something else at the tracking website. it's beyond our control". what the fuck is he talking about? THEN FIX YOUR SYSTEM!!!!

he was of no help at all. no effort to even try to locate my package. if you're going to be rude, obnoxious and unpleasant, clearly you need to find another job! why are you even in customer service??? get a job in hell! they need people like you there!!!

USPS tracking website is misleading. very unreliable. and to top it all, 800-ASK-USPS is the most useless 800number !

never again will I use USPS!!!

goinpostal says: (5 years ago)
Im feeling frusterated. I cant complain about my mailman, hes prompt and thorough. However he went on vacation for a week and since his return its one thing after another. On july 6 i mailed out 2 letters. I recieved 1 back on july 15 stating insufficient postage, .02 cents needed. Now the post office had placed not only a sticker across the recipents name but also several lines. I had to use a new envelope and 2 full stamps. Then last thursday 7/18 im on my porch when a mailman arrives n puts a delivery notice in my box. I tell him who i am and that ill take the package and he says its a final notice. I call the post office and explain i never got a previous notice to which they say i must have accidently thrown it out. Now my mailman has returned and i explained what had been happening and he opened his bag to show me over 80 miss delivered mail from while he was on vacation. Today 7/22 he hands me another insufficient fund (again 2 cents) that was originally mailed 7/6 and again the envelope was covered in lines and stickers so i address yet another envelope, add 2 stamps, so im 43 cents ahead and resend. I call the postal annex to inquire why it has taken 15 days to recieve my letter back when it was only 3 miles down the road. The curtious (thats sarcasm) postal worker informed me they send them back as soon as they recieve them. So where was my mail for 15 days???

Now as a kid i remember the mail motto being rain sleet snow the mail will get there. Lol its july and its not getting there...its barely getting back to me. Its getting ridiculous!!!!

Mantha360 says: (5 years ago)
I ordered a cell phone case on June 27th. The expected arrival date was July 9th at the is July 16 & still nothing!!!!!

maryannyang says: (5 years ago)
Recently I had very bad experience with USPS post office. They are very rude, misleading and not professional.

husband1 says: (6 years ago)
Today my mail was delivered opened because someone who works at the post office thought I had olympic game tickets. Sorry it was just an advertisement from comcast xfinity. LOSER!!!!

hisoka says: (6 years ago)
have u receive it or not yet?

Hashmi says: (7 years ago)
I live in New Delhi ,India,please somebody help me i am waiting for my mail sent via USPS since 8 months and didn’t got any information , i have also have been in foriegn post office , local post office but they denied and told me that they don’t have any information aout this mail please if someone can suggest what to do then please help me ,here are the details:-

Label/Receipt Number: LC79 9793 231U S
Class: First-Class Mail International
Service(s): International Letter
Status: Acceptance

Your item was accepted at 3:02 pm on September 10, 2010 in NEW YORK, NY 10001. No further information is available for this item.

Information on this item has been restored from offline files and will be available online for 30 days from 01/14/2011.

Post a comment for usps

login with Facebook and share your reviews


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team