usps Complaint

usps Complaint

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I Miss Good Postal Service


I am a disabled individual who cannot lift heavy packages. I arranged for a heavy shipment to arrive on a Sunday when someone would be available to carry a 45 lb box to my second floor apartment. I was expecting two packages and only one (the really light in weight package) was delivered between 12 and 1:00 pm. Whomever the carrier was, they not only forgot to deliver the heavier package on their route, they lied about it by scanning the "attempt to make delivery" choice. Then they claimed to have left an attempted delivery notice in the mailbox or on the door, which they did not. They did not ring the doorbell either. We were home all day Sunday so both packages should have been delivered at the same time. Now the package is rescheduled until the next day and will have to sit downstairs all day until my husband gets home from work.It is a shame when postal workers don't take ownership of their work or pride in their job and inconvenience others with substandard work.


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