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usps Complaint - No tracking info posted - US mail
usps Complaint

usps Complaint

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No tracking info posted - US mail


I use the usps daily. Each year seems to bring more problems. Not sure if it's technical behind the scenes stuff, policy, or employee related. I have 4 packages now that have been lost. 3 from the same shipment. After complaining on the site and waiting, I found them on twitter and posted the tracking# and problem. Got a reply that states "please follow and send the tracking # and the pick up and shipping address". What?! Why must I have to follow u on twitter to resolve my issue???? Plus, why should I have to re-send the tracking #? And doesn't the tracking # have all the other info connected to it? If not, they may need to re-work the tracking system.


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